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About Pulse

We would like to take the opportunity to introduce you to Pulse Services Ltd, and show how, as a specialist retail maintenance company, we are able to offer very competitive and high quality maintenance and installation services throughout the United Kingdom.

Pulse Services has been established for 25 years, specialising in the maintenance and installation of Heating and Ventilation and Air Conditioning equipment for national retail companies.

Our service includes regular planned preventative maintenance agreements and fast, efficient response to reactive breakdowns through our 24-hour emergency breakdown service, staffed 24 hours a day, 365 days a year, ensuring immediate attention in all situations.

In addition to the above, through our projects department, we offer the design and installation of all Mechanical and Electrical services to our clients with contract values ranging from £100.00 to £1 Million.

Our company also offers specialist services for BMS systems, including bureau service from both offices. We also offer design, installation and maintenance of Trend, Satchwell, Staefa, Inenco and York systems.

We employ technicians strategically positioned throughout the United Kingdom to enable a fast and efficient response, with our Head Office in Wells, Somerset and our Regional office in Stevenage, Hertfordshire.

We believe passionately in our work, and our continued success over 25 years is due, we believe, to the team work and understanding throughout our company of our client’s systems and their requirements.

Company Philosophy

  • To strive at all times to become the market leader in the design and installation of H.V.A.C plant within the telecomms and commercial sectors and to become the market leader in the service of H.V.A.C plant within the retail sector
  • To run an efficient projects department where accurate quotations can be built/issued rapidly
  • To be flexible in our approach to enable different client requirements to be met
  • Provide prompt and efficient response to our client’s service calls minimising plant down time
  • Provide organised maintenance schedules, minimising contract cost but ensuring plant is in optimum condition at all times.
  • To continuously audit our own performance enabling a continuing improvement of company procedures and engineer skills
  • Provide detailed reporting enabling our clients to make informed decisions regarding their portfolio of equipment
  • To actively encourage engineer’s training, promoting diversification into related skill area
  • To promote staff interest throughout the company in client’s business and company development
  • To provide a complementary and flexible contracting department, to meet any additional works requirements
  • To utilise the latest technology to improve our service
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