Pulse and Our Environment Our environment is changing. Few people, these days, deny that climate change is a reality. The debate has moved on to how to address the challenge of climate change and to try to reduce the damage to our environment. The whole world needs to look seriously at its consumption of energy and its emissions of CO2. The weather is changing, temperatures are rising the need for cooling in the UK, is becoming greater. One of the largest factors responsible for climate change is our use of fossil fuels, which we currently use to power our vehicles, to cook with, to heat our water and houses and also to produce some of our electricity. We must find alternatives to at least some of these uses in order to reduce global emissions of CO2. One answer is to use heat-pump systems to heat our homes and water, these systems work by harvesting energy, invested by the sun. These systems need a small amount of electrical power to run a compressor, but depending on the system, for each kW of power put in, you get around 4kW of heating or cooling capacity out! These systems which appear to us as 400% efficient, are far better than the most advanced gas-fired boiler. At Pulse we heat our entire projects department using heat pump technology. At Pulse we endeavour to
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A) conduct our business in an environmentally friendly manner and
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B) provide our customers with, and encourage them to look into, environmentally friendly options when investing in new equipment.
Environmental Policy We will use policies and procedures that will ensure the conservation of natural resources while minimising any adverse environmental impact from our operations, including, but not limited to; - Compliance with environmental legislation and approved codes of practice in regards to its operations and activities.
- The reduction of travelling by engineers to a minimum by management and planning.
- Offering our customers, on installation jobs, the option of equipment which is environmentally friendly i.e. the use of modern refrigerants, the use of inverter driven condensers and free-cooling systems, wherever possible.
- Ensuring our maintenance customer's H.V.A.C and control systems are maintained to the highest standards, improving efficiency and economy.
- The management and safe handling of refrigerant gases used by our company.
We aim to review our environmental policies and procedures regularly to improve our performance and quality. All employees will be made aware of this policy and their responsibilities for environmental issues. Pulse Services will maintain and operate a policy to ensure that; - All waste will be, wherever possible, recycled.
- Products and suppliers will be shown preference for their reduction in environmental impact and conservation.
- A commitment to carry out business electronically, reducing paper usage.
- System controls will be continuously checked reducing fuel usage at the company’s premises and those of our customers.
- We will always seek to purchase products that are environmentally friendly, re-usable, recyclable and that do not damage the environment.
- All plant and equipment, not being used, will be switched off.
- Whenever possible, Pulse Services re-uses incoming packaging materials.
This policy statement is on display at company premises and is made available to the public via our website.
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If you have more than 12kW of air conditioning, which is more than 5 years old at your premises / site, it is a legal requirement to have it inspected by an accredited air conditioning inspector. This inspection must be completed, and the report lodged by 6th April 2012. Pulse Services Limited employs in house accredited air conditioning inspectors, who will be able to offer a competitive, no obligation quote for this service. Call us on 01749 670838.
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 With ten engineers in the South West and a further ten in the South East, Pulse Services Pride themselves on the quality of their workmanship and customer service. This wouldn’t be possible without a highly skilled workforce, explains contracts manager Peter Duncan…
Training is essential for us. Without it we wouldn’t have the client base we have; indeed on certain sites we wouldn’t even be considered for the work if we didn’t meet a certain criteria. This means training is commercially important to us. But it’s also about having high quality engineers, maintaining excellence and retaining our position in the marketplace. As well as a business incentive, training helps us help our team to maintain a high standard.
We train our engineers to NVQ levels 2 and 3, as well as apprentice training, with one currently studying refrigeration and air conditioning. In the office we have technical staff trained to HNC level and we’re currently looking at Business Link support for further management training.
Having trained staff in place has given us the confidence that, when we tender for work, we can face the customers with the knowledge that we’re backed up by a sound skills base to follow it through. We have a good, solid client base and many satisfied customers who proactively recommend us. Quite often I’ve been told by a client that we’re not the cheapest but they like our work and the service we provide. Without the right skills in place this wouldn’t be possible.
Our continuity of clients is also testament to our workforce. Homebase have been a client of ours for 22 years, and for the last five years Bath Spa University has renewed its contract with us year on year, which is an excellent indication of the quality of our staff and their work.
We’re now getting actively involved in renewable technologies. Our engineers are skilled with the core competences, but up-skilling in new technologies will soon be part of the training schedule so we’re prepared for the future.
As well as training in-house, we’re committed to developing the wider industry. I sit on SummitSkills’ Sector Skills Agreement, implementation group as it’s important to us to ensure standards are being maintained across the whole sector, as it ultimately affects our business. It’s a really good forum; you meet companies from all different disciplines and its great to learn from others and share your own information.
I’ve also signed up to be a schools ambassador, to encourage young people to consider building services engineering as a career choice. Our sector needs to open students’ eyes to the career opportunities we can offer and I see it as an opportunity to get involved and play my part.
“Having staff in place has always given us the confidence that, when we tender for work, we can face the customers with the knowledge that we’re backed up by a sound skills base to follow it through.”
We want to encourage further business development with our office staff; we have a committed administration team and we’d like to train and empower them to spot new business opportunities. We’re currently speaking to Business Link about working with a consultant who can help us with this.
We will continue to maintain our skills and maximise the potential of anyone who would like to develop further: our recent award-winning apprentice is now keen to undertake an electrical design course; I see this as an investment for our business. If staff show real potential for the future you have to support them and you will reap the benefits.
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From 1 April 2009, Gas Safe RegisterTM replaces the CORGI gas registration scheme in Great Britain. Pulse Services Ltd are, of course, Gase Safe Registered and well able to complete any gas related work you may need doing. Our engineers will be fully qualified for the task. This can be verified by checking the reverse of the engineers Gas Safe Register ID card, which lists qualifications and the dates they are valid for. For more information visit the Gas Safe Register website.
Please do not accept Corgi cards or the name Corgi from any engineer from any company, insist on seeing a Gas Safe Register card. |
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Wedmore electrical apprentice Mark Tilbee, 22, was chosen from 10,000 competitors to win third place at JTL’s National Awards Ceremony which celebrates the achievements of apprentices from across England and Wales.
The newly qualified electrician, who works for Somerset based Pulse Services Ltd, represented the South West at the Tower of London on Wednesday, 18 February 2009. Mark was up against nine other regional finalists to win third place with a cash prize amounting to £1,000 and a plaque.
Mark Tilbee commented: “I was amazed when I won the South West Region Best Apprentice Award and it was a great feeling to be put forward for the national title. I never imagined that I would get this far, especially competing against so many great guys and girls. I can’t thank enough my JTL mentor, Pete Thomas and employer,Pulse Services Ltd as well as all the staff at P&R Hurt who have helped me gain the necessary skills and experience. They’ve inspired and encouraged me to recognisewhat I can achieve as an electrician.”
 
Pulse Services Ltd’s Director, David Prout, adds: “Mark has done really well and we are proud of him at Pulse Services Ltd. It’s great to see a young person grow into a really accomplished craftsperson and have his hard work and commitment to both Pulse Services and his apprenticeship recognised."
“As a company we fully support apprenticeships and have benefited from working with JTL in finding and developing capable, solid apprentices with enthusiasm. If I could say anything, it would be to encourage more companies to take on apprentices as they are the future of the industry and in my experience have really helped us grow our business.”
Mark’s proud parents, John and Debbie Tilbee, said: “It’s a great achievement to be at the national awards and we’re delighted with Mark’s success. He has worked very hard and been determined to complete his training to the highest standards. His perseverance has paid off and now has a prosperous career ahead of him thanks to the right training with JTL and employer.”
JTL’s Chief Executive, Denis Hird, says: “As the leading training provider in the building services engineering sector we take great pleasure in seeing our apprentices achieving at the highest levels. However, we recognisethat our apprentices’ achievements would not be possible without the employers in England and Wales that work with us to train and support them. Their ongoing commitment and encouragement, along with that of JTL’s Training Officers is crucial both to the success of our apprentices and to JTL."
For more information: http://www.apprenticeships.org.uk/About-Us/Apprenticeships-Week.aspx
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ASPIRING electrician Mark Tilbee has been recognised as the South West Best Apprentice by leading trainer JTL. Mr Tilbee, aged 21, of Wedmore, saw off nine other apprentices to be presented with the title and a cup at the awards ceremony at Longleat House. He was nominated by JTL training officer Pete Thomas for continued hard work and dedication to his four-year apprenticeship, which finished in July, working for Pulse Services Ltd of Wells. Mr Tilbee said: "It's an honour to be the region's top apprentice and qualify for JTL's national awards next year. "The four years have been a challenge but knowing I've got a great future ahead of me makes it worthwhile. "I thank Pete and Pulse Services as they helped me to gain the experience to secure my career." JTL chief executive Denis Hird said: "The achievement and hard work of young people in industry often goes unreported. "These awards celebrate the achievements of apprentices across the South West and the contribution made by their employers." |
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