Home Info Privacy Policy

 

Website Privacy Policy

 

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect, store and use the following kinds of personal data:

(a) information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;

(b) information that you provide to us for the purpose of registering with us;

(c) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

(d) any other information that you choose to send to us; and

(e OTHER INFORMATION.

(2) Cookies

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to [recognise your computer when you visit our website, and to personalise our website for you]. Our advertisers may also send you cookies.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites

[We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.]

(3) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(c) enable your use of the services available on the website;

(d) send to you goods purchased via the website, and supply to you services purchased via the website;

(e) send statements and invoices to you, and collect payments from you;

(f) send you general (non-marketing) commercial communications;

(g) send you email notifications which you have specifically requested;

(h) send to you [our newsletter and other] marketing communications (relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it );

(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;

(j) deal with enquiries and complaints made by or about you relating to the website; and

(k) OTHER USES.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(4) Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

(5) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

(6) Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure servers.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

(7) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(8) Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

You may instruct us not to process your personal data for marketing purposes by email (to This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

(9) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(10) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(11) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by post to Pulse Services Ltd, Webbs Close, Wells, BA5 2HW.


 
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TM44 Air Conditioning Inspection Deadline
URGENT YOU COULD BE FINED
If you have more than 12kW of air conditioning, which is more than 5 years old at your premises / site, it is a legal requirement to have it inspected by an accredited air conditioning inspector. This inspection must be completed, and the report lodged by 6th April 2012. Pulse Services Limited employs in house accredited air conditioning inspectors, who will be able to offer a competitive, no obligation quote for this service. Call us on 01749 670838.
Air Conditioning Energy Inspections

We are pleased to announce that Pulse Services Limited now have an accredited air conditioning energy assessment team, who are able to provide energy assessments of commercial simple and complex air conditioning systems, to meet the Energy Performance of Buildings Regulations 2007.

Contact Pulse Services Ltd today for a no-obligation free quotation for air conditioning inspections nationwide.

 

Health & Safety
Pulse Services release a new Health & Safety website for engineers and in the coming months clients as well, site can be found at

http://www.pulse-services.co.uk/msra/

Peter Duncan Pulse Services

Peter DuncanWith ten engineers in the South West and a further ten in the South East, Pulse Services Pride themselves on the quality of their workmanship and customer service. This wouldn’t be possible without a highly skilled workforce, explains contracts manager Peter Duncan

Training is essential for us. Without it we wouldn’t have the client base we have; indeed on certain sites we wouldn’t even be considered for the work if we didn’t meet a certain criteria. This means training is commercially important to us. But it’s also about having high quality engineers, maintaining excellence and retaining our position in the marketplace. As well as a business incentive, training helps us help our team to maintain a high standard.

We train our engineers to NVQ levels 2 and 3, as well as apprentice training, with one currently studying refrigeration and air conditioning. In the office we have technical staff trained to HNC level and we’re currently looking at Business Link support for further management training.

Having trained staff in place has given us the confidence that, when we tender for work, we can face the customers with the knowledge that we’re backed up by a sound skills base to follow it through. We have a good, solid client base and many satisfied customers who proactively recommend us. Quite often I’ve been told by a client that we’re not the cheapest but they like our work and the service we provide. Without the right skills in place this wouldn’t be possible.

Our continuity of clients is also testament to our workforce. Homebase have been a client of ours for 22 years, and for the last five years Bath Spa University has renewed its contract with us year on year, which is an excellent indication of the quality of our staff and their work.

We’re now getting actively involved in renewable technologies. Our engineers are skilled with the core competences, but up-skilling in new technologies will soon be part of the training schedule so we’re prepared for the future.

As well as training in-house, we’re committed to developing the wider industry. I sit on SummitSkills’ Sector Skills Agreement, implementation group as it’s important to us to ensure standards are being maintained across the whole sector, as it ultimately affects our business. It’s a really good forum; you meet companies from all different disciplines and its great to learn from others and share your own information.

I’ve also signed up to be a schools ambassador, to encourage young people to consider building services engineering as a career choice. Our sector needs to open students’ eyes to the career opportunities we can offer and I see it as an opportunity to get involved and play my part.

“Having staff in place has always given us the confidence that, when we tender for work, we can face the customers with the knowledge that we’re backed up by a sound skills base to follow it through.”

We want to encourage further business development with our office staff; we have a committed administration team and we’d like to train and empower them to spot new business opportunities. We’re currently speaking to Business Link about working with a consultant who can help us with this.

We will continue to maintain our skills and maximise the potential of anyone who would like to develop further: our recent award-winning apprentice is now keen to undertake an electrical design course; I see this as an investment for our business. If staff show real potential for the future you have to support them and you will reap the benefits.

Air Conditioning Energy Inspections

We are pleased to announce that Pulse Services Limited now have an accredited air conditioning energy assessment team, who are able to provide energy assessments of commercial simple and complex air conditioning systems, to meet the Energy Performance of Buildings Regulations 2007.

Contact Pulse Services Ltd today for a no-obligation free quotation for air conditioning inspections nationwide.

 

Gas Safe Register takes over from Corgi

From 1 April 2009, Gas Safe RegisterTM replaces the CORGI gas registration scheme in Great Britain. Pulse Services Ltd are, of course, Gase Safe Registered and well able to complete any gas related work you may need doing. Our engineers will be fully qualified for the task. This can be verified by checking the reverse of the engineers Gas Safe Register ID card, which lists qualifications and the dates they are valid for. For more information visit the Gas Safe Register website.

Please do not accept Corgi cards or the name Corgi from any engineer from any company, insist on seeing a Gas Safe Register card.

Third Best Apprentice In The Country!

Wedmore electrical apprentice Mark Tilbee, 22, was chosen from 10,000 competitors to win third place at JTL’s National Awards Ceremony which celebrates the achievements of apprentices from across England and Wales.

The newly qualified electrician, who works for Somerset based Pulse Services Ltd, represented the South West at the Tower of London on Wednesday, 18 February 2009. Mark was up against nine other regional finalists to win third place with a cash prize amounting to £1,000 and a plaque.

Mark Tilbee commented: “I was amazed when I won the South West Region Best Apprentice Award and it was a great feeling to be put forward for the national title. I never imagined that I would get this far, especially competing against so many great guys and girls. I can’t thank enough my JTL mentor, Pete Thomas and employer,Pulse Services Ltd as well as all the staff at P&R Hurt who have helped me gain the necessary skills and experience. They’ve inspired and encouraged me to recognisewhat I can achieve as an electrician.”

 Mark Tilbee with trophies!    Mark Tilbee & with Dave Prout, Peter Duncan

Pulse Services Ltd’s Director, David Prout, adds: “Mark has done really well and we are proud of him at Pulse Services Ltd. It’s great to see a young person grow into a really accomplished craftsperson and have his hard work and commitment to both Pulse Services and his apprenticeship recognised."

“As a company we fully support apprenticeships and have benefited from working with JTL in finding and developing capable, solid apprentices with enthusiasm. If I could say anything, it would be to encourage more companies to take on apprentices as they are the future of the industry and in my experience have really helped us grow our business.”

Mark’s proud parents, John and Debbie Tilbee, said: “It’s a great achievement to be at the national awards and we’re delighted with Mark’s success. He has worked very hard and been determined to complete his training to the highest standards. His perseverance has paid off and now has a prosperous career ahead of him thanks to the right training with JTL and employer.”

JTL’s Chief Executive, Denis Hird, says: “As the leading training provider in the building services engineering sector we take great pleasure in seeing our apprentices achieving at the highest levels. However, we recognisethat our apprentices’ achievements would not be possible without the employers in England and Wales that work with us to train and support them. Their ongoing commitment and encouragement, along with that of JTL’s Training Officers is crucial both to the success of our apprentices and to JTL."

For more information: http://www.apprenticeships.org.uk/About-Us/Apprenticeships-Week.aspx 

 

 

South West Best Apprentice of the Year!

ASPIRING electrician Mark Tilbee has been recognised as the South West Best Apprentice by leading trainer JTL.

Mr Tilbee, aged 21, of Wedmore, saw off nine other apprentices to be presented with the title and a cup at the awards ceremony at Longleat House.

He was nominated by JTL training officer Pete Thomas for continued hard work and dedication to his four-year apprenticeship, which finished in July, working for Pulse Services Ltd of Wells.

Mr Tilbee said: "It's an honour to be the region's top apprentice and qualify for JTL's national awards next year.

"The four years have been a challenge but knowing I've got a great future ahead of me makes it worthwhile.

"I thank Pete and Pulse Services as they helped me to gain the experience to secure my career."

JTL chief executive Denis Hird said: "The achievement and hard work of young people in industry often goes unreported.

"These awards celebrate the achievements of apprentices across the South West and the contribution made by their employers."


© Copyright Pulse Services Ltd 2012. Air Conditioning Solutions for Commercial & Residential Installations Based in Somerset Covering Wells, Glastobury, Street, Bath, Blackpool, Bournemouth, Bristol, Buckinghamshire, London, Cornwall, Manchester, Liverpool, Exeter, Luton, Kent, Stock-on-Trent, Torbay, Surrey, Swindon, Plymouth, Poole, Slough, Somerset, Devon, Southend-on-Sea, Reading, Worcestershire, Wiltshire, South West and all the United Kingdom.